If you are not 100% satisfied with your purchase, you may return the item during the inspection period for 100% of your money back (less shipping & handling charges, paypal fees, and wire transfer charges if applicable).

Return your gem within 10 days of receipt of merchandise in exchange for your money back.

KashmirBlue guarantee's all merchandise not certified by a reputable laboratory shown on our website, can be purchased with confidence. In the event that an uncertified gemstone sold by KashmirBlue as "natural" turns out to be enhanced or treated in any method not specified or disclosed, you may return the gem in it's undamaged, unmounted condition for a full refund (less shipping & handling) within 77 days of purchase. This allows the client plenty of time to have the stone appraised or certified by a reputable laboratory.  In addition, KashmirBlue guarantee's every uncertified diamond sold to be exactly as specified, or in fact better, or your money back.

We will accept evidence based on the following reputable laboratories:  GIA (Gemological Institute of America), EGL (European Gemological Laboratory), AGTA (American Gemological Trade Association), Gubelin Gemmological Laboratory, SSEF (Swiss Gemological Institute), GRS (Gemological Research Switzerland), and AGL (American Gemological Laboratories).