are not 100% satisfied with your purchase, you may return
the item during the inspection period for 100% of your money
back (less shipping & handling charges, paypal fees, and
or wire transfer charges if applicable).
your gem within 10 days of receipt of merchandise in exchange
for your money back.
guarantee's all merchandise not certified by a reputable laboratory
shown on our website, can be purchased with confidence.
In the event that an uncertified gemstone sold by KashmirBlue
as "natural" turns out to be "enhanced"
or "treated" in any method not specified or disclosed,
you may return the gem in it's undamaged, unmounted condition
for a full refund within 30 days of purchase. This allows
the client plenty of time to have the stone certified by a
second reputable laboratory.
We understand the gemstone industry from both a business and
gemological perspective. We help our clients avoid problematic
gemstones and make the best possible investment.
to use the same laboratories as the major auction houses (NY,
Geneva and Hong Kong) (www.christies.com & www.sothebys.com).
The top auction houses require gemstone laboratory certificates
on every high value gemstone. The laboratories include:
GIA (Gemological Institute of America), Gubelin Gemmological
Laboratory (Switzerland), SSEF (Swiss Gemological Institute),
GRS (Gemological Research Switzerland), and AGL, NY (American
Gemological Laboratories). Smaller independent laboratories
usually lack the budgets to purchase and maintain the more
sophisticated testing equipment or lack the experience and
have inadequate databases from which to compare gemstones